CONTACT    

PROFESSIONAL SUMMARY & SKILLS

  • Over 20 years experience
  • Creative Direction team management
  • Product design & strategy
  • Writing, facilitation & presenting of usability studies
  • Interaction Design, Interface Design, Information Architecture
  • Increasing brand engagement through best-practice UX methodologies
  • Published author, experienced speaker and presenter

EXPERIENCE                                   

             Director of UX/UI • CBRE DEV                                                                                                                                                                 2017 -

  • Working with business stakeholders to define and establish product strategy and direction
  • Building and managing a team of UX, UI and Research designers creating industry leading user-centered design solutions
  • Empower and mentor the design team, creating a collaborative, transparent, productive, and positive environment
  • Designers act as art directors on their respective agile teams, leading design iterations with engineers according to the overall team vision and established design patterns

Creative Director • AIM Consulting Group                                                                                                                         2015 - 2016

  • Building/Managing a user-focused UX solutions practice for web, mobile and emerging technologies.
  • Working directly with clients to design UX product teams (on site or remote) 
    • Complete project solutions teams
    • Augmented individual contributor
  • From initial pitch to SOW responses, scoping for resources and refining budgets
  • Developing best-practice UX/UI methodologies that allow for immediate impact for clients
  • Hands-on creative direction with more than 20 years of experience

Creative Director • Ramp Technology Group                                                                                                                     2014 - 2015

  • Project scoping, budgeting & resource planning
  • Client facing hands-on creative/UX lead
  • Establish UX best-practice methodologies
  • Responsible for creative vision, look & feel, and tone of Ramp projects
  • Manage and mentor creative team, including project priorities and deliverables

Director of User Experience • FlightStats, Inc.                                                                                                                    2012– 2014

  • Manage the creative and UX team as well as outside creative vendors
  •  Responsible for all creative and user-experience of FlightStats internal, consumer and partner
  • Web sites and mobile applications
  • Responsible for developing and evolving the FlightStats brand and strategy of implementation
  • Designed FlightStats first iPhone application which currently has over 1.5 million downloads

Creative Director • 19SIXTY5, LLC (Freelance work)                                                                                                          2009– 2013

  • Design innovative, viral and easy-to-use experiences for mobile, tablet, and PC
  • Strong focus on fluid interaction design and usability
  • Defining the strategy and product design to create compelling user-experiences
  • Advocate for the user, while meeting business goals and outcomes

Manager - Marketing & UX • Infospace, Inc.                                                                                                                       2010– 2012

  • Manage a team of marketing, user-experience, visual design and external resources
  • Responsible for all creative and marketing for O&O properties as well as partner and distribution clients
  • Designing unique and fluid experiences across web, mobile, tablet and social media
  • Defining “Best Practice” methodologies that have directly resulted in increased revenue
  • Involved in tactical product planning and design – including scope and budget
  • Manage focus groups and usability testing
  • Provide mentorship and thought leadership across team

Co-Founder/CCO • Gripwire.com                                                                                                                                       2007 – 2009

  •  Increased client reach and ROI by efficiently collaborating to define, manage and design exceptional
    user experiences in mobile, web and social networks
  • Designed mobile applications from product strategy, design, UI, development, testing and release
  • Created a new approach to social application analytics and development with a focus on rapid
    development for multiple networks which included Facebook and iPhone

UX Design Manager: Digital Content Services • Hewlett-Packard (Consultant)                                                           2007- 2008

  • Led the creative team to deliver an exceptional consumer experience across the entire project
  • Project components included: multiple e-commerce sites, gift cards and a movie player client
  • Managed the web/visual design and related creative processes for both custom and private label deployments
  • Worked closely with product management, managers of web development and business development, as well
    as outside vendors to define and deliver the customer experience of the product offerings
  •  Wrote, facilitated and presented findings of usability studies 

Creative Director • Snapvine.com                                                                                                                                      2006 - 2007

  • Creative direction of all client and customer facing products
  • Worked with executive management, business & engineering teams to maintain brand, visual design
    and user experience across all initiatives while increasing user adoption
  • Help to grow company from 2 million users to 6 million users
  • Wrote, facilitated, evaluated and presented user focus groups and usability studies

Senior UI Designer: Digital Group • Amazon.com                                                                                                         2004 – 2006

  • Developed the creative direction for all of Amazon’s digital media offerings
  • Presented concepts to all levels of executive management, including the CEO
  • Collaboratively worked with business, engineering and marketing teams
  • Worked with the usability group in defining, writing and facilitating user studies
  • Lead designer on two major customer focused digital initiatives- Amazon Unbox: Video Downloads
    and Your Media Library, an AJAX based library collection of user purchases
  • Managed junior-level designers  

Instructor • Art Institute of Seattle                                                                                                                                     2000 – 2004

  • Developed class plans creating design challenges that focus work toward solving problems
  • Prepared students to enter the workforce as professional designers with effective real-world
    projects and constructive & collaborative project critiques
  • Classes taught included portfolio design, interface design, project management, typography
    and career development

Associate Faculty • Cascadia Community College                                                                                                        2000 – 2001

  • Worked with students with a variety of ages and backgrounds
  • Developed student skills in order to build the essential foundation in the best practices of web design
  • Classes taught included user-interface design and the basics of web authoring

Seminar Instructor • CompuMaster                                                                                                                                 1999 – 2000

  • Created dynamic and entertaining lectures to communicate thoughts and concepts to large groups
    of people, throughout North America and the U. K.
  • Areas of focus included: UI, IA, strategy, process, planning and scoping, usability and industry software

Author/Writer • Microsoft Press                                                                                                                                       1996 – 2000

  •  Authored a series of books on Microsoft FrontPage
  • The series was translated into over 12 languages and sold more than 500,000 copies worldwide
  •  Titles include: The Official Microsoft FrontPage 2000 Book, The Official Microsoft FrontPage 98 Book,
  • Microsoft FrontPage Certification Exam (co-writer/Editor), Introducing Microsoft FrontPage 97 (co-author),
    and Introducing Microsoft FrontPage (co-author)

Designer/Vendor/Consultant • Microsoft                                                                                                                       1991 - 2001

  • Designed creative solutions for a variety of internal intranet sites including the ECU
    (Enterprise Customer Unit) site, pre-release MSN and the CEO website.
  • Conducted usability studies, testing, user-education and training on multiple projects.
  • Contributed to the production of Microsoft Press’ first ever full-color book.
  • Provided training to employees in the areas of layout, design and printing.

EDUCATION & CERTIFICATES

Art Institute of Seattle

BS in Graphic Design                                                           2002 – 2004

Teaching Certificate                                                             2000 – 2001

AAA in Visual Communications                                           1985 – 1987

American Seminar Leaders Association

Seminar Leader Instruction                                                  1998